Description

The integration of robots into the hotel industry,is no longer a science fiction scenario, but a reality aimed at releasing staff from repetitive tasks so they can focus on essential hospitality.

The following are the key areas where a robot can provide services:

1. Reception and Customer Service (Front Office)

Check-in & Check-out: Robots with touch screens and facial recognition can complete the arrival process, issue key cards, and provide basic information.
Concierge: Providing information on local attractions, transport schedules, or restaurant bookings in multiple languages simultaneously.
Baggage Handling: Autonomous vehicles (bellbots) that lead the guest to their room while carrying their suitcases.
2. Room Service

Delivery: Robots that navigate autonomously through corridors and use the elevator to deliver food, drinks, clean towels, or personal hygiene items directly to the room door.
Minibar: Automated systems that monitor consumption and robots that replenish stock.
3. Cleaning and Maintenance (Housekeeping)

Floor Cleaning: Large autonomous vacuums and mops for common areas and lobbies.
Disinfection: Use of ultraviolet radiation (UV-C) robots to exterminate germs in rooms and meeting spaces, which became particularly popular after the pandemic.
Window Cleaning: Special robots that climb glass surfaces and building facades.
4. Food & Beverage (F&B)

Service: Waiter-robots that carry trays of food from the kitchen to the tables or collect dirty dishes.
Barista & Bartender: Robotic arms that prepare coffees or cocktails with absolute precision in dosages.
Summary Table of Benefits
Sector Advantage for the Hotel Guest Experience
Speed Immediate 24/7 response Less waiting at reception
Cost Reduction of long-term operating expenses More competitive prices
Accuracy Zero errors in orders Consistent service quality
Innovation Branding as a technologically advanced hotel “Wow” factor and entertainment
Note: Despite technological progress, “human contact” remains a hotel’s most valuable product. Robots act as assistants, not as complete replacements for personal care.

Grobots Robotics features a specialized range where each robot has its own “specialty.” Although there is no single model that does everything (e.g., mopping and serving food simultaneously, for hygiene reasons), Grobots offers a comprehensive team that covers all the needs of a hotel.

General Specs Product Videos:
1. Cleanbot CC201
Professional Overview
The Cleanbot CC201 is an industrial-grade, fully autonomous facility maintenance robot engineered for high-traffic commercial environments. Integrating state-of-the-art LiDAR arrays, 3D depth cameras, and advanced SLAM (Simultaneous Localization and Mapping) algorithms, the CC201 delivers precision floor-care (scrubbing, sweeping, and mopping) with zero human intervention. Featuring intelligent fluid management and adaptive brush pressure control, it dynamically adjusts to various floor types while flawlessly navigating around static and dynamic obstacles.

Value Proposition & Commercial Application
Operational Efficiency: Reduces overhead and labor costs by automating routine, large-scale cleaning cycles.

24/7 Deployment: Can be scheduled for overnight or off-peak operations to ensure pristine facility standards by morning.

Key Sectors: International airports, transit hubs, mega-malls, healthcare facilities, and corporate headquarters.https://www.youtube.com/watch?v=PdSQODTEl_s

2. CADEBOT L100
Professional Overview
The CADEBOT L100 is a next-generation autonomous delivery and service robot purpose-built for the hospitality and service industries. Equipped with multi-tiered, weight-sensitive trays and a highly stable multi-link suspension system, it guarantees the secure transport of items, including delicate dishes and liquids. Driven by proprietary AI visual recognition and natural language processing (NLP), the L100 effortlessly interacts with customers, avoids tight bottlenecks in real-time, and optimizes indoor logistics paths.

Value Proposition & Commercial Application
Staff Augmentation: Assumes heavy, repetitive lifting tasks, allowing front-of-house staff to focus entirely on premium guest engagement.

Enhanced Table Turnover: Accelerates food running and table clearing in high-volume dining environments.

Key Sectors: High-capacity restaurants, luxury hotels (room service/lobby distribution), and convention centers.https://www.youtube.com/watch?v=YZB7kwwo4aI

3. Cruzr S2
Professional Overview
The Cruzr S2 by UBTECH is an enterprise-class, cloud-based humanoid service robot designed to revolutionize customer reception and brand interaction. Featuring multi-axis flexible robotic arms for natural gesturing, an integrated HD touchscreen, and advanced facial recognition, the Cruzr S2 delivers highly personalized customer journeys. Operating on a secure cloud network, it seamlessly processes complex inquiries, handles automated check-ins, and broadcasts promotional material while autonomously guiding visitors through large premises.

Value Proposition & Commercial Application
Brand Elevating UX: Offers an innovative, tech-forward first impression that boosts customer engagement and data collection.

Information Automation: Relieves front-desk congestion by handling repetitive ticketing, queuing, and navigation inquiries.

Key Sectors: Banking institutions, retail flagships, corporate lobbies, and government service centers.https://www.youtube.com/watch?v=9kLt-ElGazQ

4. Walker
Professional Overview
The Walker by UBTECH represents the pinnacle of bipedal humanoid robotics. Engineered with high-torque, proprietary servo actuators and advanced dynamic balance control, Walker replicates human-like locomotion, enabling it to navigate uneven terrains, conquer stairs, and withstand external physical impacts. Utilizing multi-modal physical AI, its dual robotic hands feature integrated force/tactile sensors, granting it the dexterity required to manipulate fragile real-world objects, operate household fixtures, and execute delicate tasks.

Value Proposition & Commercial Application
Advanced R&D Platform: Serves as a premier flagship system for top-tier academic institutions and corporate AI labs studying human-robot interaction (HRI).

Future-Proof Automation: Acts as the blueprint for high-end domestic assistance and intricate industrial support.

Key Sectors: Artificial Intelligence research facilities, aerospace/defense automation, and elite tech showcases.https://www.youtube.com/watch?v=4ZL3LgdKNbw

Dear Partners,

Manufacturing & Support Terms Agreement
Parties: The Factory (Manufacturer) and ORAIA LLC (grobots.us) (US Distributor).

This document establishes the official operational and technical terms governing purchase orders for the US market. The following terms have been structured to ensure absolute commercial clarity, compliance with US market regulations, and the mutual protection of both parties.

1. Software & Region Locking
US Market Unlock: The factory explicitly guarantees that all shipped units will be completely and permanently unlocked for the US region (No region-lock), ensuring seamless operation on US networks.

Cloud Platform Access & SLAM Navigation: Standard SLAM navigation and Cloud Platform access are included at no extra cost and remain free for lifetime (Free for Lifetime) for all units deployed by ORAIA LLC in the US market, ensuring strict alignment with commercial commitments made to end-users.

Advanced API Integrations: For advanced features—specifically autonomous elevator integration (smart elevator calling via API)—the factory will provide the necessary API licenses and comprehensive technical documentation at no additional cost, under the agreed terms.

2. Local Deployment, Training & Software Integration
Technical Autonomy: As the authorized distributor, ORAIA LLC (or the end-user’s internal IT/Engineering departments) will handle the on-site SLAM navigation mapping, environment programming, and initial software integration.

Deployment Training & Support: ORAIA LLC will provide the necessary technical training and IT support to its clients during deployment. This training is included in the initial pricing and is provided free of charge after the products are received.

Factory Backup (Tier-2 Remote Support): The factory is required to provide secondary, specialized remote IT support to ORAIA LLC’s engineers if requested during deployment or for troubleshooting complex software errors.

3. Warranty Terms, Spare Parts & Product Liability
24-Month Parts Warranty: The factory provides a full 24-month warranty covering all hardware components and spare parts from the date of delivery.

Replacement Procedure (RMA) & CIF Terms: In the event of a hardware malfunction within the warranty period, the factory is obligated to ship the replacement component free of charge under CIF (Cost, Insurance, and Freight) terms to ORAIA LLC’s main warehouse in the US, absorbing all freight and insurance costs to the port of entry. ORAIA LLC or the end-user will return the defective component to the factory (if requested) in accordance with approved RMA procedures.

Technical Risk Allocation & Repairs: As the factory does not dispatch field technicians to the US, ORAIA LLC’s local certified technicians (or authorized partners) will execute the physical repairs and replacements in the field, ensuring compliance with local safety standards.

Regulatory Compliance & Certifications: The factory guarantees that all hardware and wireless components (Wi-Fi, 4G/5G, LiDAR) carry the necessary FCC certifications and meet the required safety standards for legal commercial distribution and operation within the United States.

4. Commercial Framework & Jurisdiction
These manufacturing terms directly align with the purchase orders and business model of ORAIA LLC (grobots.us), allowing it to efficiently manage local US logistics, import customs clearance, and the On-Site Technical Support SLA offered to its US clients.

Please reply to this email to confirm your official acknowledgment and acceptance of these revised terms, as they form the operational and legal foundation of our upcoming purchase orders.